Jumping Ahead Terms of Service

Last updated December 11, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Jumping Ahead Corp. ("Company," "we," "us," "our"), a corporation duly registered in Delaware, United States with our address at 4281 Express Lane, Suite L7283, Sarasota, FL 34249. Our phone number is (+1) 941-531-9897. Our email address is techsupport@JumpingAhead.com.

We operate the website https://www.JumpingAhead.com, the website https://www.GeoSignals.app (collectively, the "Sites"), the mobile application, Jumping Ahead (the "App")(together, the "Platform"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

These Legal Terms constitute a legally binding agreement made between us and you, a user of the Services, whether personally or on behalf of an entity (the "User" or "you"). These Legal Terms govern your access to and use of the Services. You agree that by accessing the Services, you have read, understood and agreed to be bound by all of these Legal Terms.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of any updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

We recommend that you print a copy of these Legal Terms for your records.

1. Who We Are and What We Do

The Jumping Ahead Platform is a Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO) software service designed to help businesses optimize their online presence for AI-powered search engines, generative engines, and answer engines including ChatGPT, Claude, Perplexity, Gemini, and others. The Platform is accessible on the Sites and the App.

Our Services include but are not limited to:

• Competitive intelligence reports analyzing your visibility across AI models and generative engines
• GEO/AEO optimization recommendations and gap analysis
• Historical tracking of your performance over time
• Schema markup generation and content optimization tools
• Visibility scoring and ranking analysis
• Industry benchmarking and trend predictions

The Platform provides software tools, analysis, and recommendations. YOU ARE RESPONSIBLE for implementing any recommendations, and we make no guarantees regarding the results of implementing such recommendations.

2. Registration to use The Services

You must register to use the Services. You may not register for the Services unless you have read and accepted these Legal Terms, and by registering for the Services you acknowledge that you have read and accepted these Legal Terms.

Only natural persons aged 18 or over may register to use the Services. Registration by persons under 18 years of age is strictly prohibited. In registering to use the Services, and each time you access or use the Platform, you represent and warrant that you are aged 18 or over.

Upon registration through the Site or the App, you will be issued a username and password. You agree to keep your username and password confidential and will be responsible for all use of your account and password. We reserve the absolute and unreviewable right to reclaim or change a username and/or password that you select, if we determine, in our sole discretion, that such username and/or password is inappropriate, obscene or otherwise objectionable.

3. Requirements to Use the Services

By using the Services, you represent and warrant that: (1) all information you submitted upon registration was and continues to be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside and are age 18 or over; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; (7) your use of the Services will not violate any applicable law or regulation; and (8) you understand that the Services provide software tools, analysis, and recommendations, and that implementation results may vary.

We have the right to suspend or terminate your account and refuse any and all current or future use of the Platform or any Services (or any portion thereof) if you provide any information that is untrue, inaccurate, not current, or incomplete.

4. Financial Considerations

Payment Terms

We accept payment through Stripe. Any payment methods that Stripe supports may be used, including but not limited to:

• Visa
• Mastercard
• American Express
• Discover
• Debit cards
• Digital wallets (Apple Pay, Google Pay)
• Bank transfers (where available)
• Other payment methods supported by Stripe

You agree to provide current, complete, and accurate payment information for all charges incurred to us for using the Services, including your email address, payment method, and payment card address, card number, expiration date, and security code as required to complete your transactions and contact you as needed. You authorize us to charge your chosen payment provider for any such amounts upon placing your order. All payments shall be in US dollars.

Payments due to us may include subscription fees, registration fees and other charges that may apply for accessing and using the services from time-to-time, and the cost to purchase any products or services that may be available through the Platform from time-to-time. Sales tax may be added to the price of purchases as we may deem to be required by law. We may change any charges and prices we impose at any time with advance notice to you, and we reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

Subscriptions

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.

Free Trials

We may offer a free trial to select Users who register with the Services. The account will be charged according to the User's chosen subscription at the end of the free trial. We will provide notice before charging your payment method at the end of any free trial period.

Cancellation and Refunds

You can cancel your subscription at any time by logging into your account or by contacting us at techsupport@JumpingAhead.com. Your cancellation will take effect at the end of the current paid term.

30-Day Money-Back Guarantee:

• New subscriptions may be canceled within 30 days of initial purchase for a full refund
• To request a refund under this guarantee, contact us at techsupport@JumpingAhead.com
• Refunds will be processed within 10 business days of approval to the original payment method

Additional Refund Policies:

• Automatic renewal charges may be refunded within 7 days if you were not properly notified of the renewal
• No refunds for partial months or unused portions of subscriptions after the 30-day guarantee period
• Refunds are subject to applicable law and may vary by jurisdiction

If you have any questions or are unsatisfied with our Services, please email us at techsupport@JumpingAhead.com.

Fee Changes

We may, from time to time, make changes to subscription fees and will communicate any price changes to you at least 30 days in advance in accordance with applicable law. Price changes will not affect your current billing cycle and will take effect upon your next renewal.

5. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services are intended for legitimate business use in optimizing content for generative engines, answer engines, and AI-powered search.

As a user of the Platform and the Services, you expressly agree not to engage in the following conduct, all of which are strictly prohibited:

Interfere with the Platform's Security and Integrity by, for example:

• Systematically retrieving data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Tricking, defrauding, or misleading the Platform, us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumventing, disabling, or otherwise interfering with security-related features of the Platform, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained on the Platform.
• Attempting to bypass any measures of the Platform designed to prevent or restrict access to any portion of the Platform and/or the Services.
• Copying or adapting our software, including but not limited to Flash, PHP, HTML, JavaScript, or other code that instantiates any part of the Platform or the Services.
• Except as permitted by applicable law, deciphering, decompiling, disassembling, or reverse engineering any of the software comprising, instantiating or in any way making up any part of the Platform.
• Engaging in unauthorized framing of or linking to the Platform or the Services.

Jeopardize User Conduct and Safety, by, for example:

• Using any information obtained from the Platform in order to harass, abuse, or harm another person.
• Harassing, annoying, intimidating, or threatening any of our employees or agents engaged in providing any portion of the Services to you.
• Disparaging, tarnishing, or otherwise harming, in our opinion, us and/or the Services.
• Making improper use of our support services or submitting false reports of abuse or misconduct.
• Attempting to impersonate another user or person or using the username of another user.

Engage in Technical Misuse and Abuse of the Platform, by, for example:

• Uploading or transmitting (or attempting to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Platform or Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform or Services.
• Engaging in any automated use of the Platform, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Except as may be the result of standard search engine or Internet browser usage, using, launching, developing, or distributing any automated system, unauthorized script or other software, including without limitation, any spider, robot, cheat utility, scraper, or offline reader, that accesses the Platform or the Services.
• Uploading or transmitting (or attempting to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism with respect to the Platform or the Services, including without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
• Interfering with, disrupting, or creating an undue burden on the Platform or the Services or the networks or services connected to the Platform or the Services, including but not limited to by launching distributed denial of service and other DNS attacks.

Misuse Your Account, the Platform or the Services, by, for example:

• Deleting the copyright or other proprietary rights notice from any Content (as defined below).
• Making any unauthorized use of the Platform or the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Using the Platform as part of any effort to compete with us or otherwise use the Platform, the Services and/or any Content for any revenue-generating endeavor or commercial enterprise without proper authorization.
• Using the Platform to advertise or offer to sell goods and services unrelated to your legitimate use of the Services.
• Selling or otherwise transferring your profile.
• Using the Platform or the Services in a manner inconsistent with any applicable laws or regulations.
• Reselling or redistributing our Services or reports without written authorization.
• Sharing your account credentials with others or allowing unauthorized access to your account.

6. Personal Data

In the context of your use of the Services, we will collect and process some of your personal data as described in the Privacy Policy: Privacy Policy

7. Intellectual Property

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights relating to the Platform and the Services, including all source code, databases, functionality, software, website designs, audio, video, texts, photographs and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your use in accordance with your subscription.

Your Use of Our Services

Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section above, we grant you a non-exclusive, non-transferable, revocable license to:

• access the Platform and the Services; and
• download or print a copy of any portion of the Content to which you have properly gained access, solely for your business use in accordance with your subscription.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Platform or the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Platform, Services, Content or Marks other than as set forth in this section or elsewhere in our Legal Terms, please address your request to techsupport@JumpingAhead.com. If we ever grant you the permission to post, reproduce or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your Contributions (as defined below)

Please review this section and the "Prohibited Activities" section carefully prior to using our Platform and Services to understand (a) the rights you give us and (b) the obligations you have when you post or upload any content though the Services.

Submissions: By directly sending us questions, comments, suggestions, ideas, feedback, or other information about the Platform or the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

"Contributions" refers to any matter that you enter on to the Platform, including by sending us a question, comment, suggestion, idea, feedback, or other information about the Platform or the Services, or by participating in or contributing to any chats, blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials through the Platform or the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material. You understand that Contributions may be viewable by other users of the Services. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you hereby represent and warrant that:

• The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
• You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
• Your Contributions are not false, inaccurate, or misleading.
• Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
• Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
• Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
• Your Contributions do not violate any applicable law, regulation, or rule.
• Your Contributions do not violate the privacy or publicity rights of any third party.

Any use of the Platform or the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

By posting your Contributions to any part of the Platform, you automatically grant, and you warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: host, use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and distribute your Contributions for any purpose related to providing and improving the Services.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Platform or the Services.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Platform; and (3) to pre-screen or delete any Contributions from the Platform at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

8. Other Licensing Issues

Use License

If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Legal Terms.

You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended without authorization; (6) make the App available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the App for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App; (8) use the App to send automated queries to any website or to send any unsolicited commercial e-mail; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.

Apple and Android Devices

The following terms apply when you use the App obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Platform or the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of this mobile application license contained in these Legal Terms or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App; (4) you represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country and (ii) you are not listed on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Legal Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Legal Terms against you as a third-party beneficiary thereof.

9. Third-Party Websites and Content

The Services may contain (or you may be sent via the website or App) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content").

We do not investigate, monitor, or check such Third-Party Websites and Third-Party Content for accuracy, appropriateness, or completeness, and we are not responsible for any Third-Party Websites accessed through the Platform or the Services or any Third-Party Content posted on, available through, or installed on the Platform or the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Platform and access Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms do not govern your use of Third-Party Websites or Third-Party Content. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Platform or relating to any applications you use or install from the Platform. Any purchases you make through Third-Party Websites will be through other websites and from other companies. Any such purchases are exclusively between you and the applicable third party and we have no responsibility whatsoever for any such purchases. You agree and acknowledge that we do not endorse any of the products or services offered on any Third-Party Websites. You agree that we are not responsible for, and you agree not to assert against us any claim arising from, any harm caused by your purchase of such products or services or any losses sustained by you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

10. Advertisers

We allow advertisers to display their advertisements and other information in certain areas of the Services, such as sidebar advertisements or banner advertisements. We simply provide the space to place such advertisements, and we have no other relationship with advertisers. We do not endorse or recommend any product or service advertised on the Platform.

11. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Platform for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

12. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

13. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services.

Appeal Process:

• Users have 7 days from termination to submit an appeal with evidence demonstrating the termination was in error
• Appeals will be reviewed by our compliance team within 14 days
• Reinstatement may occur if the appeal demonstrates the violation was unintentional or the result of a misunderstanding
• Repeated violations or intentional circumvention of platform rules will result in permanent termination without appeal

Additional Termination Consequences:

• Reporting to relevant authorities if applicable
• Potential legal action for damages and injunctive relief
• Prohibition on creating new accounts under any name

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

14. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Platform or Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Platform or the Services.

We cannot guarantee that the Platform and/or the Services will be available at all times. We shall try as far as possible to maintain the Services accessible 7 days a week and 24 hours a day. Nevertheless, we may experience hardware, software, or other problems or need to perform maintenance to the Platform, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Platform and/or the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience to you caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

15. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

16. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

Arbitration Provider and Process

The arbitration shall be administered by New Era ADR (https://www.neweraadr.com/), or by another mutually agreed-upon arbitrator with credentials substantially similar to those of New Era ADR arbitrators. The New Era ADR Commercial Arbitration Rules will apply to all such arbitrations, as this Agreement governs a business-to-business relationship for commercial services. Such Rules are available at https://www.neweraadr.com/.

Costs and Fees

(1) Commercial Fee Structure. As this is a business-to-business commercial relationship, all arbitration fees, including filing fees, administrative fees, and arbitrator fees, shall be split equally between both parties in accordance with New Era ADR's Commercial Arbitration Rules.

(2) Filing Fees. When either party files a demand for arbitration, both parties shall share equally in any initial filing or case management fees as specified by New Era ADR.

(3) Hearing Format. Disputes of US $50,000 or less may be decided on written submissions unless either party requests a hearing or the arbitrator orders a live hearing for good cause. For disputes over $50,000, either party may request a hearing.

(4) Frivolous or Bad-Faith Claims. If the arbitrator finds that a claim or defense was frivolous, asserted in bad faith, or for an improper purpose, the arbitrator may award the prevailing party all arbitration costs and reasonable attorney fees.

(5) Mass or Coordinated Filings. If 10 or more demands presenting similar facts or theories are filed by the same counsel, the parties and the administrator shall (a) batch or stage the claims, (b) select up to ten bell-weather cases to proceed first, and (c) require each party to deposit its share of anticipated fees. Failure to deposit permits dismissal or court transfer.

(6) Small-Claims & Opt-Out. Either party may choose Delaware Justice of the Peace Court for any dispute that qualifies. You may opt out of arbitration within 30 days of creating your account by emailing legal@JumpingAhead.com with your name and the subject line "Arbitration Opt-Out."

(7) Severability. If any part of this section is invalid under applicable law, the remaining parts shall still apply.

Mediation Option

At any time, both parties may mutually agree to pursue mediation instead of arbitration. In such cases, the cost of the mediator and any related services shall be equally split between the parties, unless otherwise agreed in writing.

Governing Law and Venue

This arbitration clause is governed by the Federal Arbitration Act and applicable U.S. law. Any arbitration or mediation shall take place remotely or in a mutually agreed-upon location. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will decide in writing but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable arbitrator rules or applicable law, the arbitration will take place in New Castle County, Delaware. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in New Castle County, Delaware, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than two (2) years after the cause of action arose, to the extent permitted by applicable law. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

17. Disclaimer

AS WITH ANY BUSINESS SERVICE, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

18. Limitations of Liability

19. Indemnification

20. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any loss or corruption of such data.

21. Electronic Communications, Transactions, and Signatures

You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Platform, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE PLATFORM. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. SMS Text Messaging

Program Description:

By opting into text messaging, you expressly consent to receive text messages (SMS) to your mobile number. Text messages may include: account alerts, subscription notifications, and service updates.

Opting Out

If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP." You may receive an SMS message confirming your opt out.

Message and Data Rates

Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.

Support

If you have any questions or need assistance regarding our SMS communications, please email us at techsupport@JumpingAhead.com or call at (+1) 941-531-9897.

23. Access to State Dispute Resolution

If any complaint with us is not satisfactorily resolved, residents of the following states can contact:

California: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

New York: Division of Consumer Protection, Consumer Assistance Unit, available through its hotline at 1-800-697-1220, and its online complaint filing website at https://dos.ny.gov/consumer-assistance-unit.

New York City: NYC Department of Consumer and Worker Protection, Consumer Services Division, 42 Broadway, New York, NY 10004, available by fax at (212) 487-4482, and its online complaint filing website at https://a866-dcwpbp.nyc.gov/consumer-complaint/file-complaint.

New Jersey: Division of Consumer Affairs, available through its online complaint filing website at https://njconsumeraffairs.nj.gov/file-a-complaint/

24. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Platform or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

25. Force Majeure

Jumping Ahead shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, pandemics, government actions, or interruptions of internet or utility services.

Data Export Exception: Notwithstanding the foregoing, critical user data export requests will be honored where feasible, even during force majeure events, to the extent technically possible and in compliance with applicable data protection laws.

26. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

Jumping Ahead Corp.
4281 Express Lane, Suite L7283
Sarasota, FL 34249

Phone: (+1) 941-531-9897

Email: techsupport@JumpingAhead.com

Last updated: December 11, 2025

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